Updated: Nov 1, 2021
Does your innovation program focus mainly on new products and services? What opportunities might be hiding within your operations?
Operational innovation can help unlock a competitive advantage in the way you operate. This is beyond Continuous Improvement or Operational Excellence. Both great programs that are needed, but they will not create the step change that Operational Innovation can.
Operational Innovation is really hard to because the "that's not the way things are done around here" mindset does not go away easily. For those who succeed, it can transform their future.
Warning - long read, but worth it. Let me know if it raises questions about how you are innovating.
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